1. Information We Collect

We may collect the following types of information:

• Contact details you provide voluntarily — name, phone number, email address, and WhatsApp number
• Enquiry and order information submitted through our website or WhatsApp
• Basic browsing data such as IP address, browser type, and pages visited (collected automatically)
• Payment information processed securely through our payment gateway partner

2. How We Use Your Information

Your information is used solely for the following purposes:

• Processing and fulfilling artwork orders
• Responding to enquiries and providing customer support
• Sending order confirmations and shipping updates
• Improving our website and services
• Complying with legal and regulatory obligations

3. WhatsApp Communication

Sangrez Galleria uses WhatsApp as a primary communication channel for order enquiries, confirmations, and customer support. By contacting us via WhatsApp, you consent to receiving relevant communications from us through that platform.

4. Data Sharing

We do not sell, rent, or share your personal information with third parties, except:

• Payment gateway providers necessary to process your transaction
• Courier and logistics partners for order delivery
• Legal authorities when required by law

5. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. All payment transactions are processed through secure, encrypted channels.

6. Cookies

Our website may use basic cookies to enhance your browsing experience. You can disable cookies in your browser settings; however, some features of the website may not function correctly as a result.

7. Your Rights

You have the right to request access to, correction of, or deletion of your personal data held by us. To exercise these rights, please contact us at the details below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website. Continued use of our services constitutes acceptance of any updated policy.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us: